At MYOasis, we understand that scheduling conflicts or illnesses sometimes arise. Please notify us as soon as possible if your schedule changes. 24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged 50% of the amount of your appointment.
A last minute cancellation is considered anything less than 2 hours notice. Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged, in full, for their “missed” appointment.
We require a valid credit card number to reserve all appointments. If security concerns prevent you from sharing this information with us, you may securely prepay for your services or purchase a gift certificate on our website. At our discretion, we will require a credit card to book/hold your appointment. Your credit card will not be charged if the appointment is cancelled or rescheduled 24 hours prior or you show up for your scheduled appointment.
We do not accept tips, but we do accept referrals! Your reference is the highest compliment there is.
MYOasis Massage & Wellness is committed to upholding the standards of the massage profession. Licensed Massage Therapists are licensed health care practitioners as determined by the State of Georgia. Historically, tipping is a gesture used when a customer receives a high level of services or wants to ensure that they will continue to receive a high level of service upon return visits. As I am a therapeutic massage office, not a spa, I offer quality professional and therapeutic massage treatments each visit. Too often, clients see quality and effort of therapists in spa settings fluctuate depending upon the amount of tip left behind. My No Gratuity Policy keeps the focus on your treatment and collaborative health care. At MYOasis your service will always be at the highest level we can give, so we feel that you should not have the added expense or stress of determining how to tip for service. If you’re feeling especially generous, feel free to bring me a cup of coffee every once in a while.
In a spa environment, where pay is often commission-based and in line with a service- and retail- based industry, tipping is necessary and encouraged to supplement low wages. So please do continue to tip your massage therapist when in a spa setting.
© 2016 MYOasis Massage